Refund policy

At TabLamp, we are committed to delivering high-quality lighting products designed to enhance your everyday life. If for any reason you are not completely satisfied with your purchase, we are here to help.

🕒 Return Window

You have 30 days from the date of delivery to request a return or refund.

After 30 days, unfortunately, we are unable to offer a refund or exchange.

✅ Eligibility for Returns

To qualify for a return:

  • The item must be unused, unworn, and in its original condition
  • The item must be returned in its original packaging
  • Proof of purchase (order confirmation or receipt) is required

We reserve the right to refuse returns that do not meet these conditions.

🔄 Return Process

To initiate a return:

  1. Contact us at support@tablamp.store
  2. Provide your order number and reason for return
  3. Our team will review your request and provide return instructions

Please do not send items back without contacting us first.

💸 Refunds

Once your return is received and inspected:

  • You will be notified of the approval or rejection of your refund
  • If approved, your refund will be processed to your original payment method within 5–10 business days

🚫 Non-Returnable Items

The following items are not eligible for return:

  • Used or damaged items (not due to our error)
  • Items returned without original packaging
  • Clearance or final sale items (if applicable)

🔁 Exchanges

We only replace items if they are:

  • Defective
  • Damaged upon arrival

Please contact us with photo evidence for faster processing.

📦 Return Shipping

  • Customers are responsible for return shipping costs (unless item is defective)
  • Shipping fees are non-refundable

❗ Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account again
  • Contact your payment provider
  • If the issue persists, contact us directly

📩 Contact

For any return-related questions, please contact:
support@tablamp.store